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Squip it!

verb · /skwɪp/ - the act of magically turning two hours of hold music into free time.

The problem

A $40 refundshouldn't costyou an hour.

Chatbots that loop. Hold music. “Please allow 5–7 business days.” Three follow-ups because nobody read the thread.

Tell Squip what went wrong. It opens a real browser, works the merchant's support system like Amazon, Uber, DoorDash, your gym, your ISP, and comes back with the refund, cancellation, or credit.

59%
of people who ran into a customer-service problem say it cost them a full day of their time as per 2025 National Customer Rage Study, CCMC & ASU W. P. Carey School of Business.
What it handles

An agent that finishes the case.

Squip opens a real browser, works the merchant portal, and only pauses when something needs your approval like passwords, OTPs, or payments.

How it works

Three steps. No hold music.

  1. Tell us what happened

    Plain language. "DoorDash charged me twice on Friday, order was never delivered." No forms, no category trees.

  2. Squip works the case

    It opens the merchant's live support site, finds your order, gets past the bot, and escalates to a human when the bot stalls — following up as many times as it takes, even if that's four days and three follow-ups later.

  3. You get an outcome

    A notification once its done, what you got, and the full transcript. Anything sensitive stops and asks you first.

Why it works

Not a script.An agent that improvises.

Real browser, real session

It clicks the actual buttons on the actual site, chat widgets, forms, ten-step cancel flows. Not a list of instructions for you to follow.

It knows when to escalate

When a bot loops, it stops arguing with the bot and asks for a person, and if that person can't help, it keeps climbing to a supervisor until someone can.

It doesn't quit

Cases that need a follow-up on Tuesday get a follow-up on Tuesday.

It gets faster

Every case teaches it one more merchant's maze. The thousandth Comcast cancellation is easier than the first.

Safety & control

Autonomy with a handbrake.

Squip works the queue so you do not have to, but credentials, money, and irreversible choices stay yours.

You hold the credentials

Logins, one-time codes, and payments never run unattended. Squip pauses and waits for your tap.

Nothing irreversible without you

Closing an account, accepting a partial refund, agreeing to terms, your call, every time.

Isolated sessions

Each case runs in a fresh browser context. Nothing carries between merchants.

Full audit trail

Every page, message, and outcome logged and exportable.

FAQ

While we save your time.

No. When a login or one-time code is needed, the run pauses and you enter it yourself.

Get started

We're onboarding a small batch at a time.

We've started onboarding pilot users in small batches. Drop your name and email and we'll reach out when a seat opens — or sign in now to request pilot access directly.

One email when your spot opens. Nothing else.